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Information × Registration Number 0212U002979, 0111U002635 , R & D reports Title Modernization of software engineering of centre of information processing of calls (Call Center) for devices DTR. Editing, adjustment and trials of devices DTR. popup.stage_title Head Bezruk Valery Mikhailovitch, Доктор технічних наук Registration Date 23-03-2012 Organization Kharkiv National University of Radioelectronics popup.description2 The object of development: computer centres of processing of calls. The purpose of operation - modernization of the software of centre of processing of calls CallCenter DTR for the extension of functionalities of modern dispatcher stations of link of different firms. The program complex in structure of units of preprocessing and archiving of signals of the phone line, creation of voice intelligences which are given out in the phone line, information processing with the help of standard databases of the abonents of municipal services and bases of a handbook data is developed. The program complex allows to fulfil multichannel signal processing of phone lines and automatically to produce beforehand written help information to the abonents of telephone networks. Area of usage - firm of link. Product Description popup.authors Загайнов Валерій Іванович Кочкін Михайло Іванович Ляховець Віталій Олександрович Мальцев Володимир Сергійович Сирцов Сергій Леонидович Твердохліб Віктор Іванович popup.nrat_date 2020-04-02 Close