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Information × Registration Number 2117U002139, Article popup.category Thesis Title popup.author popup.publication 01-01-2017 popup.source_user Сумський державний університет popup.source http://essuir.sumdu.edu.ua/handle/123456789/55776 popup.publisher Sumy State University Description Automated content-based answer search is proposed to use at the implementation of the firstline technical support for the product. The main task is to inform users about product and to solve the most common problems in product work. Question-answering system and intelligent chat bot are proposed as technologies that can be used in implementing this task. popup.nrat_date 2025-05-12 Close