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Information × Registration Number 0211U006358, 0110U001663 , R & D reports Title Software engineering of centre of information processing of calls (Call Center) for devices DTR. Editing, adjustment and trials of devices DTR. popup.stage_title Head Bezruk Valery Mikhailovitch, Доктор технічних наук Registration Date 04-04-2011 Organization Kharkiv National University of Radioelectronics popup.description2 The object of development: computer centres of processing of calls. The purpose of operation - development of the program complex for centres of processing of calls (Call Center) dispatcher stations of link. The program complex in structure of units of preprocessing and archiving of signals of the phone line, creation of voice intelligences which are given out in the phone line, information processing with the help of standard databases of the abonents of municipal services and bases of a handbook data is developed. The program complex allows to fulfil multichannel signal processing of phone lines and automatically to produce beforehand written help information to the abonents of telephone networks. Area of usage - firm of link. Product Description popup.authors Загайнов Валерій Іванович Кочкін Михайло Іванович Ляховець Віталій Олександрович Мальцев Володимир Сергійович Сирцов Сергій Леонидович Твердохліб Віктор Іванович popup.nrat_date 2020-04-02 Close