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Information × Registration Number 0212U006972, 0112U003342 , R & D reports Title Estimation of excursion quality at Odessa Zoo and formulation of recommendations on their improvement popup.stage_title Head Gerasymenko Viktor Grigorovich, Registration Date 26-09-2012 Organization Odessa National Economic University popup.description2 The object of research work is a process of rendering of excursion services by the municipal enterprise "Odessa zoological park of national importance" (abb. ME "Odessa zoo"). The subject of research is the estimation of the zoo excursion services' quality. The target of the work consists of analyses of the excursion services quality (which are rendered by the ME "Odessa zoo") and of making recommendations of its improvement. There were used general and specific methods of investigation during the research, such as: analyses and synthesis, comparison, questionary method, logical generalization etc. The main scientific result of investigation is the generalization, substantiation, adaptation and creation of methodical approach to the improvement of excursion services at the ME "Odessa zoo". The practical importance of the research displays that all created approaches and received results can become a methodic basis of the improvement the excursion services of the zoo. The adaptation of the results of the research will allow the Odessa zoo to create a qualitative excursion product, which will respond all norms and demands of laws, standards, as well as tastes and wishes of the visitors. Product Description popup.authors Нездоймінов С.Г. Семенов В.Ф. popup.nrat_date 2020-04-02 Close