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Information × Registration Number 0215U003004, 0114U004230 , R & D reports Title Develop guidelines for monitoring the quality of administrative services to entities and centers of administrative services. popup.stage_title Head Repin I.I., Registration Date 15-01-2015 Organization Economic scintific research institute of the Ministry of economy Ukraine popup.description2 The object of study - a system of factors that determine the quality of administrative services, the criteria and methods for assessing the quality of administrative services of their subjects. The purpose of research - development of science-based guidelines for monitoring the quality of administrative services to entities and centers of administrative services. Research methods - system and factor analysis, logic synthesis, strategic planning, sociological, and statistical comparisons. Developed evidence-based guidelines on the methodology and criteria for assessing the quality of administrative services entities and centers of administrative services. Monitoring of the quality of administrative services by the Ministry of Economic Development and Trade on the basis of the developed guidelines and proposals to improve the quality of these services. Research results are used at the Ministry of Economic Development to prepare and approve guidelines for the monitoring of the quality of administrative services entities and centers of administrative services, as well as in the preparation of the work flow management solutions for improvement of the system of administrative services. Product Description popup.authors Бараник Зоя Павлівна Дайнеко Анна Вікторівна Дешко Анатолій Іванович Дикова Маріанна Михайлівна Куканова Аліса Миколаївна Молчанова Ірина Василівна Приказчикова Тамара Ільїнічна Репін Іван Іванович Слівак Анатолій Євгенович popup.nrat_date 2020-04-02 Close