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Information × Registration Number 0219U006115, 0118U005186 , R & D reports Title Monitoring the satisfaction of the requirements of customers and other stakeholders with the activities of the educational organization popup.stage_title Head Vorobiyenko Petro, д.т.н. Registration Date 09-04-2019 Organization National Telecommunication Academy of Odessa named after A.S. Popov popup.description2 In today's market of educational services, consumers are the determining factor in both the image and the economic and financial success of an educational organization. Therefore, how exactly the consumer chooses whose educational services to use. However, educational organizations, in the vast majority, do not conduct research on the importance for the customer and other stakeholders of their own characteristics of educational services, which lead to a purely quantitative analysis of the definition of satisfaction / dissatisfaction of stakeholders and misunderstanding the degree (extent) of meeting the requirements of the latter. Product Description popup.authors Булейко Л. Кульчицька М.К. Манько М.П. Назаренко К. Сакун Г.О. Станкевич І.В. Тардаскіна Т.М. popup.nrat_date 2020-04-02 Close