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Information × Registration Number 0221U106335, 0121U112350 , R & D reports Title Methodological support for the implementation of the system for evaluating the activities of Departments (Centers) for the provision of administrative services of district state administrations in the city of Kyiv, development of proposals to improve the quality of service provision popup.stage_title Head Zalizniak Hanna М., Кандидат економічних наук Registration Date 29-11-2021 Organization Municipal research institution "Research institute of social and economic development of the city" popup.description2  The object of research is the field of administrative services. The purpose of this research is to ensure the continuous development of Departments (Centers) of administrative services and provide the highest quality service to citizens by evaluating the activities of Departments (Centers) of administrative services of district state administrations in Kyiv. The research used a set of general scientific methods - systems analysis, synthesis, logical generalization, as well as methods of comparison and expert evaluation. The novelty of the work is to develop guidelines for implementing a system of evaluation of departments (Centers) for administrative services by modifying the existing methodology for evaluating and optimizing the capacity of many indicators in accordance with the urgent needs and objectives of the evaluation to obtain an objective internal assessment of administrative services. tool to stimulate activities to improve the quality of customer service. Product Description popup.authors popup.nrat_date 2021-11-29 Close