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Information × Registration Number 0223U002002, 0122U201495 , R & D reports Title Digitization of communication processes in the management of DEPS SOLUTIONS LLC under martial law popup.stage_title Head Biriuchenko Svitlana Yu., Кандидат економічних наукOrlova Kateryna Ye., к.е.н.Ostapchuk Tetiana P., Доктор економічних наук Registration Date 07-02-2023 Organization Zhytomyr Polytechnic State University popup.description2  The research work was carried out on the order of "DEPS SOLUTIONS" LLC, therefore the results of the work are used in the practice of the business activity of the customer company. The results of the NDR can be used in the practice of business entities of any type of activity. Digitization of communication processes can be both in the whole economic activity of the enterprise and in its individual business processes. Digitization of business processes permeates all existing communication relationships between transaction subjects and stakeholders. It creates a new virtual environment for them, offering new forms of informational relations between them. This also transforms the organizational and methodological foundations of the business process management system as an enterprise information system. Business processes of "DEPS SOLUTIONS" LLC are a set of interrelated tasks that culminate in the provision of a certain service to the client that brings profit. The digitalization process involves the transition of the enterprise's business processes to a digital environment, using modern information technologies. Such, the simplest business processes, as conducting various events (meetings, conferences, seminars, personal interviews) through video communication; ordering goods and services (Internet stores) without physical presence when making a purchase; consulting and customer support through Internet channels, messengers (for exchanging text messages) and social networks; advertising of products using virtual and augmented reality, informing about the company's services and activities through a site (website), which demonstrates for investors, partners and customers all the advantages of the enterprise, etc. Dashboard is currently becoming an effective tool for managers. This tool makes it possible to monitor the dynamics of the economic indicators of the enterprise. Aggregated data for the main areas of work make it possible to see a complete picture of the compa Product Description popup.authors Bieliakov Dmytro Potapenko Yuliia popup.nrat_date 2023-02-07 Close