Search academic texts

Information × Registration Number 0318U004001, 0117U005201 , R & D reports Title Development of the national standards of IT service management popup.stage_title Переклад (ідентичний (для опублікування)) міжнародного та/чи європейського стандарту, оформлення проекту національного стандарту, доопрацювання проекту стандарту з урахуванням коментарів заінтересованих сторін, погодження проекту і подання його справи на технічну перевірку і прийняття Head Pleskach Valentyna, Registration Date 10-01-2018 Organization Ukrainian State Research Institute of technology of goods and money turnover, financial and stock markets popup.description2 As the result of the realized work the drafts of the national standards for guidance on the application of the service management systems, defining the scope and the application of ISO/IEC 20000-1, as well as the relationship between ISO / IEC 20000-1 and the service management frameworks ITIL and CMMI-SVC was created. Implementation of these standards in any field of economic activity using IT will be the real contribution to the development of the e-document and information management and improve the efficiency of economic activity in general . These standards were created by the translation: two of them to replace the corresponding national standards adopted by acknowledgement, it will allow to avoid of different interpretations of standard regulations by users, as to standards concerning the relationship between ISO / IEC 20000-1 and ITIL as well as relationship between ISO / IEC 20000-1 and CMMI-SVC have been introduced for the first time. Product Description popup.authors Карнаух Марина Вікторівна Плескач Валентина Леонідівна Сорокін Сергій Олександрович Тищенко Тетяна Павлівна popup.nrat_date 2020-04-02 Close