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Registration Number

0825U002704, PhD dissertation

Status

Доктор філософії, 073, Менеджмент

Date

08-09-2025

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Title

Change management during business scaling

Author

Mykhailo O. Buriak,

popup.head Oleksandr Y. Popov
popup.opponent Olena V. Dikan
popup.opponent Tetyana I. Lepeyko
popup.review Petro G. Pererva
popup.review Nataliya M. Shmatko

Description

Звісно, ось переклад наданого вами реферату англійською мовою. Текст є прямим перекладом вашої скороченої версії та відповідає вимогам щодо структури, при цьому його обсяг не перевищує 4800 знаків. Buriak, Mykhailo O. Change Management under Business Scaling Conditions. A Qualification Scientific Work in Manuscript Form. Dissertation for the Degree of Doctor of Philosophy (PhD) in Specialty 073 – Management – National Technical University “Kharkiv Polytechnic Institute,” Kharkiv, 2025. The dissertation solves the problem of improving theoretical and methodological approaches and developing tools for managing organizational changes in enterprises under scaling conditions. The object of study is the process of managing these changes. The subject is the theoretical and scientific-methodological provisions for their diagnosis, assessment, and management. The purpose is to improve approaches to change management during business scaling. In the first chapter, change management is considered as an adaptive mechanism. The definition of organizational scaling has been improved, interpreted as a process of qualitative transformation to achieve non-linear growth with increased returns on resources, rather than simple growth. The role of agile approaches for organizational adaptability is substantiated. In the second chapter, a methodological toolkit is substantiated based on an analysis of the IT industry and a survey of 141 respondents. A weak correlation between financial indicators and the effectiveness of changes was identified. A methodology for diagnosing the capacity for change and an approach to the integral assessment of its effectiveness have been developed, based on a system of 23 indicators in seven aspects, a five-level scale, and Saaty's Analytic Hierarchy Process for determining weight coefficients. In the third chapter, a change management technology was developed that combines stages with the iterative nature of agile approaches (Scrum) and integrates the ADKAR, Dannemiller, and Senge models. The approach to risk management was improved by systematizing risks into five spheres (communicational, process, cultural, competence, and resource) and proposing a method for their quantitative assessment. The practical effectiveness of the technology was confirmed by its approbation at "EPAM SYSTEMS" LLC, "TALIUM" LLC, and "APIKO UKRAINE" LLC. The results: at "EPAM," employee turnover decreased from 17.92% to 12.18%; at "TALIUM," motivation increased by 62%; at "APIKO," productivity increased by 12%. The integral indicator of effectiveness grew significantly for all companies, proving the universality of the developments. The conclusions summarize the scientific results. Improved: the definition of business scaling as a qualitative transformation; the methodology for assessing readiness for change, which combines internal, external, and subjective factors. Further developed: the approach to the integral assessment of the effectiveness of changes based on financial, personnel, client, and other components; the change management technology that integrates flexible, participatory, and learning practices; the approach to risk management based on their assessment in five key areas. The practical significance lies in the development of tools to increase the manageability and efficiency of enterprises during scaling. The results have been implemented in the activities of "EPAM SYSTEMS" LLC, "TALIUM" LLC, "APIKO UKRAINE" LLC, and in the educational process of NTU "KhPI". Keywords: change management, business scaling, organizational adaptability, agile change management, organizational transformation, effectiveness of changes, change management frameworks, risks in change management.

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2025-07-04