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Information × Registration Number 2119U001893, Article popup.category Стаття Title popup.author popup.publication 01-01-2019 popup.source_user Сумський державний університет popup.source http://essuir.sumdu.edu.ua/handle/123456789/75515 popup.publisher Sumy State University Description The main objective of the study is to find out how queue management affects the level of customer satisfaction in the case of Commercial Bank of Ethiopia. The study tried to discover the impact of queue management in the Bank on the behavior of consumers the article is carried out in the following logical sequence: the nature and impact of queue management on customer satisfaction, evaluation of queue management mechanisms used, the key problems that face commercial Bank of Ethiopia in the implementation and administering of queue management. popup.nrat_date 2025-03-24 Close