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Candidate dissertation
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Vakhnovan Victoriya Yuriivna. Social researches as a communication part of library services quality management system : к.соц.комунік. : spec.. 27.00.03 - Книгознавство, бібліотекознавство, бібліографознавство : presented. 2011-06-22; . The Kiev national university of culture and art. – , 0411U004190.
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