Registration Number
0226U003994,
(0119U002863)
, R & D reports
Title
The quality of products and services of the hotel and restaurant industry: theoretical and practical aspects
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Якість продукції та послуг готельно-ресторанного господарства: теоретичний та практичний аспекти
Head
Kaplina Tetyana V., Доктор технічних наук
Registration Date
18-06-2026
Organization
Poltava University of Economics and Trade
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Based on the research findings, scientifically substantiated recommendations have been developed to improve the mechanisms of product and service quality management, enhance the operational efficiency of hotel and restaurant establishments, foster innovative potential, and create sustainable competitive advantages. Practical approaches to the implementation of innovative technologies have been proposed, aimed at increasing customer satisfaction, optimizing resource provision, improving service quality, and ensuring the adaptability of enterprises to dynamic changes in the external environment.
Product Description
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Tetyana V. Kaplina
Olga Volodko
Natalya V. Rogova
Larysa I. Kushch
Nataliia I. Kyrnis
Anna S. Kaplina
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2026-06-18
