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Information × Registration Number 0211U002017, 0109U004466 , R & D reports Title Investigation of Stochastic Models of Retrial Queues popup.stage_title Head Kovalenko Igor, Registration Date 14-01-2011 Organization V.M.Glushkov Institute of Cybernetics of NASU popup.description2 In the work retrial queueing systems with FCFS-service were investigated; analytical model of call center as RQ-system was constructed; recommendations on usage of results are given. Product Description popup.authors Коба Олена Вікторівна Пустова Світлана Вікторівна popup.nrat_date 2020-04-02 Close