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Information × Registration Number 0222U004417, 0120U002147 , R & D reports Title A study of the organization of routing calls on special lines "101" in the ODS OCC of the territorial bodies of the SES of Ukraine, the scientific substantiation of the number of dispatchers in the ODS OCC, the development of a new model for receiving and processing emergency calls for responding and informing about these calls popup.stage_title Head Prydatko Oleksandr V., Registration Date 01-08-2022 Organization Lviv State University of Life Safety popup.description2  The research report contains five sections, 86 pages, 7 tables, 32 figures, 23 references. Key words: dispatch service, communication, telephone lines, information routing. Object of research: performance indicators of the operational dispatch service of the operational coordination center of the territorial authorities of the State Emergency Service of Ukraine. Subject of research: methods and models for optimizing the activities of the operational dispatch service of the operational coordination center of the territorial authorities of the State Emergency Service of Ukraine. The aim of the work is to develop new and adapt existing methods and models to improve the efficiency of the operation of the operational dispatch service of the operational coordination center of the territorial authorities of the State Emergency Service of Ukraine. Research methods. The work uses a comprehensive research method, which includes: the conceptual apparatus of the queuing theory (determining the required number of communication channels of the ODS OCC for receiving and processing messages); methods of statistical processing of extensive data; methods of regression analysis (determination of the optimal number of personnel of the ODS OCC at the regional level); the conceptual apparatus of graph theory (determining the number and location of relay equipment to provide digital radio communications) and other methods of analytical information processing. The following results were obtained in the work: a method was developed for calculating the optimal number of telephone lines by the shortened number "101" for processing calls for emergencies and other events at the regional level (in the form of an automated calculation algorithm with detailed instructions for its application); a method was developed for calculating the optimal number of personnel of the operational dispatch service for processing emergency calls to the shortened telephone number "101" at the regional level (in th Product Description popup.authors Borzov Yuriy Oleksiyovych Didushok Sergiy Oleksandrovych Malets Igor Ostapovich Smotr Olga Oleksiivna Khlevnoy Olexandr Viktorovych popup.nrat_date 2022-08-01 Close