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Інформація × Реєстраційний номер 2113U001131, Матеріали видань та локальних репозитаріїв Категорія Тези Назва роботи Nonverbal communication in the modern business world: a general view of the problem Автор Дата публікації 01-01-2013 Постачальник інформації Донецький національний університет імені Василя Стуса Першоджерело https://r2.donnu.edu.ua/handle/123456789/3333 Видання Кіровоград Опис The majority of our feelings and intentions are sent through nonverbal communication. Spoken language is only 7% to 35% of communication. Moreover, we tend to search for signals when verbal messages are unclear or ambiguous. Wordless messages or kinesics are the way we communicate by sending and receiving signals using body language, gestures, postures, proximity, haptics, and facial expressions. A portion of the message is contained in the tone of voice, accent, speed, volume, and inflection. The combination of gestures, postures, facial expressions, and even clothing can support or interfere with the verbal messages that a person delivers. Whether it is called intuition or just good judgment, the ability to perceive and to use nonverbal cues to one`s advantage gives the business person the power and the skill to be more successful. Nonverbal communication consists of that part of a message that is not encoded in words. The nonverbal part of the message tends to be less conscious and often reveals the sender`s feelings and preferences more spontaneously and honestly than the verbal part. If the verbal message does not match the nonverbal communication, people tend to believe the nonverbal message. The nonverbal aspects of communication are so closely intermingled with the verbal that it is difficult to separate them. People receiving verbal and non-verbal messages combine them with the context in which the communication takes place and interpret the total messagе. Додано в НРАТ 2025-03-31 Закрити