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Information × Registration Number 2119U001674, Article popup.category Стаття Title popup.author popup.publication 01-01-2019 popup.source_user Сумський державний університет popup.source http://essuir.sumdu.edu.ua/handle/123456789/75307 popup.publisher Sumy State University Description Providing quality services is a key condition for the stable functioning of companies in a changing environment. Given the fact that delivering exceptional quality services deemed to foster firm competitiveness, worldwide service quality and customer satisfaction captivate serious considerations from across the globe. An analysis of literary sources allows us to conclude that customer satisfaction and service quality have long-term predictors to enhance firms’ values. popup.nrat_date 2025-03-24 Close