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Інформація × Реєстраційний номер 2123U006688, Матеріали видань та локальних репозитаріїв Категорія Препринт Назва роботи CRM for freight-forwarding company Автор Fylypchuk Yarema Дата публікації 01-01-2023 Постачальник інформації Український католицький університет Першоджерело https://hdl.handle.net/20.500.14570/4817 Видання Опис The rapid advancement of technology has significantly transformed various indus- tries, and the freight forwarding sector is no exception. This thesis explores Supply Chain Management software, its types and adoption rate. It also describes the business problems of the freight-forwarding company and explores the solutions on the market to cover business needs. As a result, the most suitable software, a CRM system, is found. After that, the functional requirements for the implementation of the CRM system are described. Finally, the system is implemented and tested on real users, providing us with feedback and both qualitative and quantitative results. Додано в НРАТ 2025-05-09 Закрити